Our opening hours are 8am to 6pm Monday to Friday
Consultations (whether face to face, telephone or video) are by appointment only.
Longer consultation times are available. Please book a longer appointment if you have more than one concern to discuss.
If you think you have a contagious illness (e.g. COVID-19, influenza, gastroenteritis, chickenpox etc.) please inform our receptionist when booking your appointment.
We can still see patients with infectious illnesses, though need to do so in a way that avoids exposure to our staff or other patients in the waiting area, in order to keep everyone safe.
Walk-in appointments may be accepted, however there may be a wait as priority is given to patients who have already booked an appointment.
Despite our best intentions, we sometimes run late! This is because someone has needed unexpected urgent attention. Thank you for your consideration.
We require a minimum of 3 hours notice for a cancellation of an appointment.
We have a Failure to Attend Policy at our Practice.
We understand that sometimes unavoidable situations arise, if you are unable to attend your appointment, we ask you to provide as much notice as possible (minimum 3hours) so that we can offer your appointment to another patient.
Failure to notify us of this may result in a fee being charge to you and this missed appointment fee must be paid prior to future appointments being made.
Currently our failure to attend fee is $55 for single, $95 for double.
This fee cannot be claimed through Medicare.
Please make sure the receptionist knows you have arrived so that the doctor is informed that you are waiting.
Bellerive Health Hub is accepting new patients, for both our General Practitioners and our Allied Health Practitioners.
Please arrive a few minutes early to your appointment to fill out the required paperwork, or you can download it here and bring it in with you.
It is requested that new patients book a Long Appointment (30 minutes) for their first visit.
Bellerive Health Hub we care for patients from a variety of different ethnic communities, and utilises the national Translating and Interpreting Service.
If you have existing medical records with another clinic, you can download and fill in this form and provide the completed form to our reception staff to organise the transfer of your medical records.
To book an Allied Health appointment please phone our clinic on 61220150
Please dial 000 or attend the nearest hospital in an emergency.
The nearest hospital is:
Royal Hobart Hospital
48 Liverpool Street, Hobart TAS 7000
(03) 6166 8308
After hours health care is provided by Hello Home Doctor Service – phone 134-100
You may also contact Healthdirect on 1800 022 222 which is a free national medical helpline where you will be able to discuss your symptoms with a Registered Nurse who will provide advice.
Bellerive Health Hub is a private billing practice. Fees for consultations and associated services must be paid in full at the time of your consultation. Payments can be made via EFTPOS, Credit Card, Cash or EFT
Refunds are processed on-site and deposited back into your bank account registered with Medicare, or immediately back onto a debit card.
Fees will vary depending on the length of time you spend with the doctor, the complexity of your medical condition and the doctor you see.
These fees are determined by Practice Policy and are reviewed periodically
Telehealth and telephone consultations also incur standard fees. Medicare rebates are only available for Telehealth and telephone consultations if you have been seen in the practice within the last 12 months, which we would recommend anyway as part of your ongoing clinical care.
The fee information on our website applies to consultations with General Practitioners. More information about fees for Allied Health Professionals is available at our reception.
Please note, there will be an account fee of $15 for all accounts not paid on the day.
See our fees at the top of this page.
Repeat prescriptions require an appointment with your doctor to ensure that your medication and medical condition are being managed appropriately
If referrals have expired or lost, then please make an appointment with your doctor for a review
All requests for medical certificates must involve a consultation with your doctor. We do not issue medical certificates without you attending an appointment with your doctor and we are not permitted to issue certificates retrospectively without a consultation with your doctor. Please advise reception at time of booking if your appointment is simply to obtain a Medical Certificate
Practitioners in the practice may be contacted during normal surgery hours. Wherever possible, please discuss your problem first with our receptionist or practice nurse. If the practitioner is with a patient, a message will be taken and you will be advised by the reception staff when it is likely that the practitioner will return your call.
This practice protects your personal health information to ensure it is only available to authorised staff members for the intended purposes and to comply with the Privacy Act. To obtain a copy of our Privacy Statement or your medical records, please ask.
Our practice is committed to preventive care. We may issue you with a reminder notice from time to time offering you preventive health services appropriate to your care. If you do not wish to be part of this system please let us know at reception
Our practice is an authorised teaching practice for the University of Tasmania and often have medical students in the Practice. Patients are given the choice to consent for these students to be present during any consultations or treatments
Bellerive Health Hub is an AGPAL Accredited practice
We are grateful for all feedback from our patients. From time to time we invite patients to participate in confidential surveys on the service we provide.
If you are unhappy with any aspect of the care or service you receive from this practice please feel free to talk with your GP or our Practice Manager.
If unresolved problems remain, you can contact the Health Complaints Commissioner, GPO Box 960, Hobart, 7000. Ph: 1300 766 725 or by visiting the health complaints website